Customer Service & Support
Acronis Support mission:
to create Customer success.
Acronis Support vision:
to be the undisputed leader in software service and support.
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Customer HandbookLearn the keys to managing your account and products and working effectively with Acronis Support Popular Topics 
Customer Testimonials
I was pleasantly surprised at the efficiency and ease with which my problem was rapidly solved. I usually anticipate a great struggle when trying to get prompt effective help from most software companies. From receiving the early response from your agent I easily had Acronis up and running with the supplied download links and program installation well within 30 minutes. I had no need to get back to you at all. Your customer relations are just fantastic compared with most.
Thomas C. Customer Central Management Team  "Our goal is to create Customer success" Ed Benack
Chief Customer
Officer  "Customers come first" Aliya Rakimgulova
Director of Customer Service and Support  "Make it Right for the Customer" Megs Suratkal
Senior Director Global Customer
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Acronis International GmbH.
All rights reserved.
IQPC Call Center Excellence Awards: Runner-Up in best Call Center
ICMI Global Call Center of the Year Award, 2011 Silver Award for Strategic Value
CCG Russian and CIS Call Center Awards, 2012 Best Small Call Center