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Customer Service & Support

Acronis Support mission:
to create Customer success.
Acronis Support vision:
to be the undisputed leader in software service and support.

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Customer Handbook

Learn the keys to managing your account and products and working effectively with Acronis Support

Customer Testimonials

"Hi, I would like to praise your support very much.

Your team was very patient with me and my problem and have spent much time for its handling.

I have not experienced in any other company such cooperativeness!!!!

Gerard M.

Customer Central Awards

2012 Top Ranking Performers, 1st place in Best Help Desk
IQPC Call Center Excellence Awards: Runner-Up in best Call Center
ICMI Global Call Center of the Year Award, 2011 Silver Award for Strategic Value
CCG Russian and CIS Call Center Awards, 2012 Best Small Call Center

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Customer Central Management Team

"Our goal is to create Customer success"

Ed Benack
Chief Customer
Officer

"Customers come first"

Aliya Rakimgulova
Director of Customer Service and Support

"Make it Right for the Customer"

Megs Suratkal
Senior Director Global Customer
Service and Technical Support

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Australia

Brasil / Brazil

Customer Service & Support

Acronis Support mission:to create Customer success. Acronis Support vision:to be the undisputed leader in software service and support.

Knowledge Base

User Forums

Documentation

Customer Handbook

Popular Topics

Customer Testimonials

Customer Central Awards

Customer Central Management Team

Acronis Support mission:
to create Customer success.
Acronis Support vision:
to be the undisputed leader in software service and support.